A deposit equal to 50% of the total amount is required within seven business days to confirm your reservation (some destinations require deposits within 3 days). Final payment is due 30 - 90 days prior to arrival. This may differ from destination to destination and during Holiday periods. Changes to confirmed reservations are subject to a minimum charge of $100 per person.
Cancellation penalties can differ broadly from destination to destination. Generally speaking the minimum cancellation penalties are as follows: all cancellations are subject to a minimum 35% cancellation fee based upon the total cost of booking. Cancellations received 90 days or less prior to arrival are Non-Refundable. We strongly urge you to take Trip Cancellation Insurance. Rentals for Los Cabos, Puerto Vallarta, Acapulco, St. Barts and certain villas in other destinations are non-refundable at all times. Christmas bookings are also non-refundable. Please ask at point of booking for exact cancellation penalties for your rental.
Security and Damage deposits vary from destination to destination and from villa to villa. The deposits are refunded in 7 - 30 days depending on several factors including, but not limited to local telephone billing cycles. We expedite the refunds of deposits as best we can.
No parties, weddings or large gatherings allowed in the villas without written permission. Villas may not be occupied by more guests than specified in the rental contract. Rates are based on occupancy and additional fees may apply.
Each destination has a tax and or service charge. It varies from destination to destination, and even sometimes from property to property. Prices are listed in U.S. Dollars, do not include taxes or service charges unless otherwise noted.
We carefully monitor all of the information presented on our site; however, we are not responsible for any errors or omissions resulting in inventory, content, or pricing discrepancies. The details shown, including any pictures, are for informational purposes only. Your exact price depends upon selected villa, length of stay and arrival date. All special offers are subject to availability and may be withdrawn at any time. Additional restrictions may apply.
All prices and dates may not be available at time of booking. All information is subject to change without notice.
My Concierge Group acts only as agents for accommodations and assumes no responsibility for property loss or damage, nor liability for injury, accident, delay or irregularity which may be occasioned either by reason or defect in any vehicle or the acts of any company or persons engaged in conveying the passengers to or from their accommodations. If for any reason beyond its control including force major, or the sale of the house, My Concierge Group is forced to cancel the booking made by the client or his agent, best efforts will be made to offer another property of equivalent standard with which the client will be in agreement. If the price of the alternative property is less, the difference will be refunded to the client, but if the price is higher the client must pay the difference. If however, no agreement can be reached, both parties are entitled to cancel. My Concierge Group will refund to the client only the rental price paid; no other amounts will become due.